Terms and Conditions.

 

Enriched Vision Co trading as Rich Gibbins Photography (ABN 75 854 405 485) has taken all reasonable care to ensure that the information contained in this website is accurate on the stated date of publication or last modification.

PRICES AND SPECIFICATIONS

Prices, specifications, availability, and terms of offers may change without notice.

Despite our best efforts and proofreading, a tiny number of items may contain pricing or typography errors. Correct pricing is validated and confirmed at the time your order is placed and processed.

All prices on the Rich Gibbins Photography website are displayed in Australian dollars ($AUD).

DELIVERY AND SHIPPING

Once your order has been placed, we will process your details and place an order with our printing lab. As all orders are produced upon request the typical wait time for a print is five (5) working days plus delivery. If there are any unexpected delays, we will try to send you an e-mail message to notify you.

We strive to ensure that the shipping charges calculated at the time of payment are accurate, however, there may be situations where the calculation is incorrect and subject to slight variances. In the unlikely situation that shipping costs are higher than paid, we will try our best to cover the difference, however, in cases where there is a significant difference, we reserve the right to contact you and invoice the difference.

Prints are sent via Australia Post, and we personally handle your work to the collection point. Your print can also be tracked – we will send you the details once dispatched. Please ensure you enter the correct delivery address as goods that are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.

You acknowledge and agree that we are not liable for any loss, damage, cost or expense that you incur as a result of postage or import taxes into the country to which the product will be sent.

RETURNS AND REFUNDS

The utmost care is taken with all orders, and each is dealt with on a case-by-case basis. Sometimes, however, accidents or errors may occur. Rich Gibbins Photography must be notified of faulty, damaged, incorrect, or missing products as soon as possible following your order being delivered.

Once an order has been placed and lodged with our printing lab, cancellations will incur a fee of up to 100% of payments made.

COPYRIGHT

All images displayed are subject to copyright as owned by the photographer. Use of these images for any purpose, without the prior permission of the photographer is a breach of law and may result in legal action.

Images may not be downloaded, reproduced, copied, projected, or used in any way without express written permission from the photographer.

 WARRANTY

Rich Gibbins Photography does not offer a period of warranty on our products. We however would like to be contacted in the case that a customer has a fault with a Rich Gibbins Photography product. As we are serious about customer satisfaction, we will consider resolutions on a case-by-case basis.

PRIVACY POLICY

Rich Gibbins Photography will not sell your personal information or contact details to any other parties. We however may email you our newsletter from time to time with special offers and/or new products that become available. If you wish for this not to happen, please inform us and we will delete all your details from our mailing list.

SECURITY

Rich Gibbins Photography does not collect or record any credit card details you may provide when purchasing products from our website. Your credit card details are processed by STRIPE.